
WHAT WE DO
We provide expert answers for curious learners
in small learning communities.
Otter Expert Answers partners with innovative and independent schools and families to support K–12 learners through reading guidance, research skills, curriculum development and curriculum support grounded in evidenced-based practice. Project-based learning and thinking skills are key outcomes. Services are flexible, scalable and designed to complement and scaffold instruction.
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WHO WE SERVE
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Homeschool Families
Microschools & Learning Pods
Alternative & Community-Based Programs
ABOUT US
Otter Expert Answers Learning & Literacy Services is led by experienced librarians, educators, and media specialists with a background in K–12 and higher education. Our training is in assessment, best practices, curriculum alignment, neurodiversity and instructional media. We blend professional library practice with practical, learner‑centered instruction. Our philosophy is simple: strong literacy and research skills empower students to think critically, learn independently, and engage deeply with the world around them. We work collaboratively with parents, educators, and microschool leaders to create meaningful learning experiences tailored to each community.
​​OUR TEAM
Iris Fiallos-Finstad
Iris is a Ford Foundation student trained in exemplary practices from the top universities known for training K12 students. This was a collaboration between Florida International University, the Ford Foundation, and University of South Florida, Sarasota Branch. She also has training from the Association for College and University Educators on educating through online or virtual learning platforms. Teaching is a passion recognized early when she was selected as one of the Teachers of Tomorrow in elementary school. Though teaching a second-grade class with her rebellious sister proved challenging. She was a former participant in the Technology Committee at Palm Beach State College and has been a collaborator with many instructors across most disciplines at the college. She loves trying new techniques and getting student feedback. She holds a master’s degree in library and information sciences, Certification in Patient Advocacy, and graduate training in Environmental Sciences from Florida Institute of Technology along with training in health sciences through the School of Public Health at University of South Florida.
Therese Erskine
Since childhood, Therese has had a keen, observant eye and a deep curiosity for a wide range of subjects and how things relate to one another. She is passionate in the pursuit of facts and sharing the findings using top-notch verbal and graphic arts skills. She is multilingual. At Northern Illinois University, she earned a Bachelor of Arts degree. Her studies included Early Childhood Education; fine arts & crafts; science and history. She has been a genealogist since her teens. She is also a musician, artist and photographer. She earned a Master of Library Service from Rutgers University with a focus on reference and materials & services for children and young adults. She also holds a Master of Science in Geoenvironmental Studies from Shippensburg University. She has extensive experience providing attentive customer service and tech training. She volunteers at museums and zoos and is a literacy and ESL tutor, as well. She has a love for all nature, but a particular fondness for otters.


SERVICES
K–12 Reader’s Advisory
Personalized reading guidance to support literacy development, engagement, and curriculum goals.
Includes:
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Customized reading lists by grade, interest, or subject
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Support for reluctant and advanced readers
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Cross‑curricular reading recommendations
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Guidance on reading progression and comprehension
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Study Skills
Research & Information Literacy
Instruction is designed to help students navigate information thoughtfully and responsibly.
Focus areas:
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Asking strong research questions
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Evaluating sources (books, websites, videos, AI tools)
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Notetaking and synthesis
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Writing an essay
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Introductory citation and academic honesty
Curriculum Support Through Reading, Storytelling & Project-Based Learning
Using literature and narrative to support learning across subject areas
Applications:
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Language arts enrichment
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Social studies and civics
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Science concepts through nonfiction and narrative
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Ethics, media literacy, and critical thinking
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Topical Project based learning
Media & Digital Literacy
Support for understanding and evaluating digital and media content
Topics include:
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Understanding media messages
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Identifying bias and misinformation
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Responsible use of digital tools
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Crafting presentations
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Age‑appropriate discussions of emerging technologies
Instructional Scaffolding/Support
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Clinical Observations
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Best practice support
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Building Resilient Students
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Classroom Management
